what to expect at Your Next Visit

The COVID-19 pandemic has changed a lot of things about our daily lives. Your regular visits to the dentist have changed too. In March, we postponed all but emergency procedures until April 30th to help reduce the spread of the virus as well as save masks, gloves, and other personal protective equipment and help keep patients who need emergency treatment from going to busy hospital emergency rooms.

Now that North Dakota is reopening, we are beginning to see patients for non-emergency appointments.  In addition to the infection control procedures we have always followed, we are taking extra steps to help protect our patients and staff. Here’s what you can expect at your next appointment:

Before Your Appointment

To ensure that our patients are healthy upon arrival for their appointments, we will call you before your appointment and ask you some questions about your current health. We will also repeat these questions when you arrive to make sure nothing has changed.

We may also ask that you limit the number of people you bring to the appointment. That could mean leaving your children at home or allowing older children who have an appointment to go into the office alone while their parent waits outside during their appointment.

At Your Appointment

Any person entering our building should wear a mask. If you do not have a mask on, we may ask that you reschedule your appointment. When you arrive at our office, you may be asked to wait outside until we are ready for you. This will reduce the number of people in the office and reduce the amount of time you’re close to other people. When you enter the office, you will have your temperature taken.

Inside the office, you will notice things people often touch in the waiting room – like toys or magazines – have been removed. We will have hand sanitizer available for you to use and will wipe down items you touch, such as clipboards or furniture.

When you’re in the surgical chair, you may notice some things look different from the last time you were there. Your oral surgeon and staff will be using different protective equipment than you’re used to seeing. This could include different masks, face shields, gowns and goggles. These additional precautions help protect both you and the staff.

After Your Appointment

After your appointment is over, the staff will thoroughly clean the areas where you’ve been using disinfectants that are effective against the virus that causes COVID-19 to prepare for the next patient. This helps reduce the risk of illness being passed to others.

If you start feeling ill with the symptoms of COVID-19 within 14 days of your appointment, please call our office. You may have already been carrying the virus at the time of your appointment, so anyone who came into contact with you during that time could be at risk for getting sick too.