Face & Jaw Surgery Center
Patient Review
The staff was very reassuring and helpful. Helped me relax before and after the procedure and kept me comfortable. They answered all the questions I had to the best of their knowledge.
- Katelyn M
Patient Review
Very professional. Every single employee did their job with speed and efficiency while being very polite to me. They also worked well together as a team. I would not be able to come up with even one complaint.
- Joan H
Patient Review
We have a very good experience from arrival to departure. My son had 3 teeth pulled and he had hardly any pain and no swelling afterwards! The staff was very friendly and explained everything they were doing to my son which helped put him at ease, especially when they were putting in the IV.
- Val S
Patient Review
I really appreciated how comfortable they made me feel. It was nice that the nurse called my mom to see how I was doing. Everyone was very nice.
- Izhavel N
Patient Review
Great service and very friendly staff!
- Abigail O
Patient Review
Dr. Gray and his team is amazing. I was super nervous but they answered all my questions which made me feel better. Everyone was extremely nice and understanding. I had to get ahold of Dr. Gray over the weekend for pain and he texted me since the office was closed. And I had to go in a second time for dry socket since the pain medicine wasn’t working. He put the dressing on the bothersome tooth and I felt instantly better even though it tastes gross! Dr. Gray and his team listened to my concerns and let me decide what measures I wanted to take for my healing. They are a very respectful team! I am super impressed with them. I am currently still healing but so happy with Face And Jaw. Thank you!
- Asia R
Patient Review
They did a great job And caring about there Patience
- Brian G
Patient Review
If I need anymore teeth pulled or dental work that requires me to be put under I will definitely be back! 10/10 for patient care.
- Shelby C
Patient Review
From the staff at the desk all the way to the nurses and the doctor were very informative and profession but also personal and considerate to my needs I have a horrible case of dentophobia and they were very accommodating to my needs and made me feel comfortable as possible Thank you very much
- William B
Patient Review
Everyone was great and caring. It’s hard to go into a situation that tends to come with high anxiety and then let them sedate you and still be made to feel comfortable. Even with all the Covid protocols it was good.
- Lauren N
Patient Review
Every one that works at The Face and Jaw Surgery place in Grand Forks, North Dakota are the absolute best. They have always treated me with respect and all are so compassionate about their job! I wish I knew all there names because I would definitely like to give them a standing ovation for the great job they do.
- Jan M
Patient Review
Highly recommend Face and Jaw. Beautiful wait area. Plenty of help at the front desk(s) to get all your paperwork and billing done fast and efficiently. Nice clean rooms with beautiful scenery looking out towards North Bismarck.
- Kelly B
Patient Review
Great service and comfortable from someone who just had all her teeth out for dentures yesterday. Thank you for the great service and positive environment🥰🥰
- Dr Geri M
Patient Review
I had a pleasant experience on a not so pleasant task. I thank all of you for a totally professional and pleasant experience.
- Wayne P
Patient Review
I had been trying to get my last two wisdom teeth out for the past 3 years. I 've always been extremely anxious and somewhat terrified about doing the surgery all over again. I'll admit I cancelled a few times. I was very nervous that morning, but as soon as I walked in at the Bismarck location, I became less tense. The lobby was calm & relaxing. I loved the fireplace and there was a good view from the 3rd floor windows. The staff was welcoming, friendly and professional. The nurses knew what they were doing. Dr. Knoll was also friendly and professional. He explained eveything clearly and answered my questions. I was hooked up to machines with ease and put to sleep right away. He told me my wisdom teeth were like regular teeth, so he pulled them out and there was no need for stitches or medication. I can't believe the procedure only took 30 minutes. I arrived 7am (mountain time) and left by 8am. A couple of days have gone by and I am just so relieved that Face & Jaw was available in Bismarck. I would certainly go back...the whole experience was great. Thank you!
- Ann R
Patient Review
I went to the Fargo location for wisdom teeth extraction, and I am sorry to say I have no memory for names so I can't give the credit I wish I could to the individuals. I do not like needles and have never been put under anesthesia prior. I'm also prone to fainting symptoms with medical procedures. The receptionists were friendly and patient. When I was taken to the back (10 minutes early even since I arrived early) the woman was kind and listened to my concerns. The anesthesiologist listened to my concerns about needles since my veins tend to disappear and I had to fast (including water) before the surgery and she even got the IV in the first time and I dare say it was the least painful one I've ever had done. The doctor took good care of me even when I started feeling faint and had to lie back and cool down. After the surgery, the ones monitoring me were kind and helpful even after I threw up the medicine they tried to give me and gave me plenty of time to recover. I am very happy with the service I received. It was well worth the cost!
- Samantha D
Patient Review
The staff at Face and Jaw were exceptional!! I can honestly say this has been my absolute best experience in dealing with my kids oral needs. Compassionate, loving, nurturing, fun, sincere, are only a few words I would use to describe every staff member I came in contact with (including the Dr.)!! Thank you for taking such great care of my son, your care was above and beyond exceptional!!
- DeAnna K
Patient Review
There is not one thing I would have changed to make my visit any more pleasant. The many assistants that prepped me were all very attentive to my needs. Each wanted me to understand completely what would be happening. They all repeatedly checked with me to see if I had questions. The doctor also took time to explain what he would be doing and told me to let him know if there was pain and when there would be pressure. It was overall a much more positive experience than I ever anticipated. I would be happy to recommend this office highly to anyone needed to have oral surgery. Excellent treatment and care. Thank you. Josie
- Josie P
Patient Review
The service is great, the staff is very friendly. I would definitely recommend Face and Jaw Surgery Center.
- Madison D
Patient Review
I saw dr. crago years and years ago in 2002 and i really couldn’t afford my bill but you all were so awesome and said even if i paid $5 a month that would help. even after i moved to alaska and didn’t always pay on time you all were awesome and understanding. dr. crago did an amazing job that i was talking and eating like normal and had very little pain.
- kristin c